Terms & Conditions
Our following order conditions are applicable to your order at X PRODUCTION eSHOP. By placing your order, you accept and agree to these conditions.
Orders and Pricing
Your order is subject to the actual and timely availability of ordered items. You will be informed immediately if ordered items are not available at present. Payments received for these items will be refunded.
For orders placed from EU-member states, the price as displayed on the website includes 20% value added tax. For deliveries to non EU-countries the price as displayed is the final consumer price.
All TMS offers are subject to confirmation.
Product descriptions and images
We attempt to be as accurate as possible in creating item descriptions and presentation images. However, we can not warrant that these descriptions are accurate, complete or free of errors. Especially colours of product images displayed on your screen may differ from the real product for technical reasons.
According to Czech and EU customer protection laws, you can return unused items within 14 days after reception or declare in writing (letter or e-mail) that you are willing to cancel the contract. If latter is the case, you are obliged to return received goods within 14 days after expressing your intention to do so.
In compliance with the above mentioned regulations, you have to return goods at your own cost. We do not accept packages or letters sent "carriage forward" as additional fees would apply.
In all cases of return you are asked to contact us prior to dispatching any items and discuss the matter with our service team. We will always try to find a solution that is best for all parties.
With placing your order, you confirm that all personal and payment data you have entered during the payment process is correct. If you send incorrect data, we reserve the right to charge you for our additional expenses, i.e. the loss of goods or additional shipping expenses. In cases of deliberate supply of wrong data (fake-orders) we reserve the right to take legal action against the initiator.
By placing your order you agree that we save and process your personal and payment data and your computers IP address to fulfil your order and collect related payments. You agree that we share data with other parties (i.e. postal service, payment service provider) for these purposes. If you enter credit card details, this data is directly collected by PayPal. We do not gain access to credit card numbers at any time, which makes credit card payments especially secure.
We respect your privacy and will never share your data unless you agree to do so (as for the above mentioned purposes or i.e. by subscribing to a X Production newsletter).
Modifiction and severability clause
We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition or an existing contract.
IMPORTANT NOTE CONCERNING THE ENGLISH VERSION
The original order conditions are set in Czech. This is a translation that tries to express the same legal terms and conditions in English. However, this text can never be legally exact. Therefore the Czech version of our Order and Sales Conditions applies in doubt and all legal disputes. Sorry for any inconveniences.